Overview
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@taifungwatches.com
Exchanges
We only replace items if they are defective or damaged or Of you are not 100% happy. If you need to exchange it for the same item, send us an email at info@taifungwatches.com and send your item to: Av. de Almeida Ribeiro, Macao.
Shipping returns
To return your product, you should mail your product to: Taifung watches.co ,Email: Info@taifungwatches.com, Adress : Av. de Almeida Ribeiro, Macao
You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you do not use our pre-printed shipping label for returns, you accept the liability if the package does not arrive safely. We strongly encourage you to use our printed labels, but if you don not, we strongly encourage you to contact us before shipping and use a trackable shipping service.
Need help?
Contact us at info@taifungwatches.com for questions related to refunds and returns.